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 Post subject: how is support run?
PostPosted: Thu Jul 07, 2016 4:45 am 
Archer
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Joined: Mon Jun 20, 2016 7:40 pm
Posts: 5
I reported and obvious alt situation and was pretty much blown off by support. I would like to know who the support is exactly? Are they players helping out and do they have interest that we do not know about? Why is emporea doing nothing about the obvious alt problems in this game. When reported nothing is ever done why make rules when you don't intend to enforce them?
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 Post subject: Re: how is support run?
PostPosted: Fri Jul 08, 2016 1:34 pm 
Zeppelin
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Joined: Tue Feb 02, 2016 1:15 pm
Posts: 197
Hi Annie, we checked the problem you were trying to solve with our support team. Could you please elaborate how hasn't the problem been resolved and how did they "pretty much blow you off" as you say in your message? They are not players, they are employees of the company which makes the game – Pixel Federation.
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